Playing Elephant UAB

Online card and board games

Playing Elephant UAB is a Lithuanian company that provides online card and board games for entertainment to players around the world.

About the company

Playing Elephant UAB was established in 2015 in Klaipėda, Lithuania. The company is the provider of online card and board games (preference, bridge, belote, backgammon, draughts, chess and others): it offers the games to players under its own terms of use, sells memberships and in-game purchases, supports players and runs the games on servers in data centres in the European Union. The game platform is developed and technically maintained for the company by its technology partner.

The games are intended for entertainment only. They do not involve gambling: users cannot stake, win or withdraw money or anything of monetary value. All games can be played for free; a paid membership gives access to tournaments and additional game settings. Players can also buy packs of in-game currency for use in the games; it cannot be exchanged for money or withdrawn.

Services

Online games

Free online card and board games with automatic matching of opponents of equal level, and paid memberships with tournaments and additional settings.

User support

Help with accounts, payments, memberships and refunds by e-mail.

Payments

Payments by bank cards and PayPal are processed by Braintree, a PayPal service. The company does not receive or store full card data.

Payment terms

Membership prices are shown in the game before payment. Payments are processed by Braintree (PayPal). The membership is activated on the user's game account immediately after the payment is confirmed.

If a paid membership was not activated, or was charged by mistake, write to us within 14 days of the payment and we will activate it or refund the payment to the original payment method. This does not affect your statutory rights as a consumer under EU law, including the right of withdrawal as described in the terms of use of the games.

Sanctions

The company complies with the sanctions of the European Union, the United Nations, the Republic of Lithuania and the United States (OFAC). We do not accept payments from persons subject to sanctions or from the Russian Federation, the Republic of Belarus or other territories subject to comprehensive sanctions.

Privacy

For payments we process only the data needed to complete and record the payment: transaction amount and date, the payment method type and the country of the card, and the payer's name and e-mail address if provided to the payment service provider. Card data is processed by Braintree (PayPal) and is not available to us.

We process this data to perform the payment, to provide support and to meet our legal obligations (accounting, anti-money-laundering and sanctions rules), in accordance with the EU General Data Protection Regulation. Data is kept for the period required by Lithuanian law.

You may request access to, correction or deletion of your data by writing to the e-mail address below. You also have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).

Company details and contacts

Company
UAB „Playing Elephant“
Company code
304059636
VAT code
LT100009544611
Registered address
Baltijos pr. 123-4, LT-93224 Klaipėda, Lithuania
E-mail
info@playelephant.com